Clerical Assistant 2

Commonwealth of Pennsylvania; Plumsteadville (Bucks County); On-site; USD 37,000 - 54,000; Full time

Job summary

Commonwealth of Pennsylvania's Department of Transportation seeks a Clerical Assistant 2 in Bucks County to support daily office operations, greet customers, and manage records in a fast-paced environment. The role includes data entry, document preparation, CDL recertification handling, and distribution of weekly notices, with a fixed 8:00 AM to 4:00 PM schedule and no telework.

Applicants must have six months as Clerical Assistant 1 or a high school diploma or equivalent; the job offers stable

Qualifications

• Six months as Clerical Assistant 1, or graduation from high school, or an equivalent combination of experience and training.

Responsibilities

• Customer Support: Assist callers, greet visitors, and direct inquiries to the correct staff.
• Data Entry: Maintain information submitted through the Customer Care Center for accurate routing.
• Document Preparation: Create correspondence, reports, and file materials per procedures.
• Program Assistance: Distribute and file CDL recertification forms and Traffic Bulletins.
• Record Coordination: Gather hiring documents and organize winter complaint books for seasonal operations.
• Supply Management: Monitor office materials and maintain bulletin boards and mail processing.

Skills

Data entry

Customer service

Documentation

Education

High school diploma

Six months Clerical Assistant 1 experience

Job description

Salary

$36,831.00 - $54,162.00 Annually

Location

Bucks County, PA

Job Type

Non-Civil Service Permanent Full-time

Job Number

N-2026-59072

Department

Department of Transportation

Division

TR Bucks Co

Opening Date

09/22/2026

Closing Date

10/5/2026 11:59 PM Eastern

Job Code

00102

Position Number

00128462

Union

AFSCME

Bargaining Unit

A1

Pay Group

ST03

Bureau / Division Code

00080610

Bureau / Division

Transportation, Bucks County

Worksite Address

6160 Potters Lane

City

Pipersville, Pennsylvania

Zip Code

18947

Contact Name

Denise Walter

Contact Email

[e-mail]

THE POSITION

The Department of Transportation is seeking a Clerical Assistant 2 who is ready to take on a wide range of responsibilities in a fast-paced environment. In this position, you will help keep important records organized, guide customers, and support critical maintenance activities. This is your opportunity to contribute to dependable public service while building your professional skills.

DESCRIPTION OF WORK

This position supports daily office operations and customer communication that help the Department function efficiently.

As a Clerical Assistant 2, you will perform the following duties:

• Customer Support: Assist callers, greet visitors, and direct inquiries promptly to the correct staff
• Data Entry: Maintain information submitted through the Customer Care Center to ensure accurate routing
• Document Preparation: Create correspondence, reports, and file materials according to established procedures
• Program Assistance: Distribute, collect and file CDL recertification forms, distribute weekly Traffic Restrictions Bulletins, and prepare specialized materials such as laminated snow maps
• Record Coordination: Gather hiring documents, update manuals, and organize winter complaint books for seasonal operations
• Supply Management: Monitor and request office materials while maintaining bulletin boards and processing mail

Interested in learning more? Additional details regarding this position can be found in the position description.

Work Schedule and Additional Information

• Full-time employment.
• Work hours are 8:00 AM to 4:00 PM, Monday - Friday, with 30-minute lunch.
  • Work hours subject to change based on seasonal requirements and operational needs.
• Telework: You will not have the option to telework in this position.
• Salary:Selected candidates who are new to employment within the Commonwealth of Pennsylvania will begin employment at the starting annual salary of $36,831 (before taxes).
• You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices.

REQUIRED EXPERIENCE, TRAINING & ELIGIBILITY

QUALIFICATIONS

Minimum Experience and Training Requirements:

• Six months as a Clerical Assistant 1 (Commonwealth job title or equivalent Federal Government job title, as determined by the Office of Administration); or
• Graduation from high school; or
• An equivalent combination of experience and training.

Additional Requirements:

• You must be able to perform essential job functions.

Veterans:

• Pennsylvania law (51 Pa. C.S. *7103) provides employment preference for qualified veterans for appointment to many state and local government jobs. To learn more about employment preferences for veterans, go to www.pa.gov/agencies/employment/how-to-apply.html and click on Veterans.

Telecommunications Relay Service (TRS):

• 711 (hearing and speech disabilities or other individuals).

If you are contacted for an interview and need accommodations due to a disability, please discuss your request for accommodations with the interviewer in advance of your interview date.

The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce. The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania. The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law. All diverse candidates are encouraged to apply.