Public Service Clerk — Data & Records Support

Commonwealth of Pennsylvania

Plumsteadville (Bucks County)

On-site

USD 37,000 - 54,000

Full time

6 days ago

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Job summary

Commonwealth of Pennsylvania's Department of Transportation seeks a Clerical Assistant 2 in Bucks County to support daily office operations, greet customers, and manage records in a fast-paced environment. The role includes data entry, document preparation, CDL recertification handling, and distribution of weekly notices, with a fixed 8:00 AM to 4:00 PM schedule and no telework.

Applicants must have six months as Clerical Assistant 1 or a high school diploma or equivalent; the job offers stable

Qualifications

Six months as Clerical Assistant 1, or graduation from high school, or an equivalent combination of experience and training.

Responsibilities

Customer Support: Assist callers, greet visitors, and direct inquiries to the correct staff.
Data Entry: Maintain information submitted through the Customer Care Center for accurate routing.
Document Preparation: Create correspondence, reports, and file materials per procedures.
Program Assistance: Distribute and file CDL recertification forms and Traffic Bulletins.
Record Coordination: Gather hiring documents and organize winter complaint books for seasonal operations.
Supply Management: Monitor office materials and maintain bulletin boards and mail processing.