Public Benefits Eligibility Specialist I

State of Arkansas; Huntsville (AR); On-site; USD 47,000 - 70,000; Full time

Benefits offered by this job

Pension

Maternity leave

Paid state holidays

Job summary

The State of Arkansas Department of Human Services is seeking an entry-level Program Eligibility Specialist I to review applications, verify information, and determine eligibility for state-administered programs. This role requires strong attention to detail, organizational skills, proficient keyboarding, and clear communication to ensure timely and accurate determinations.

The position offers opportunities to work with diverse programs, maintain confidential records, and support clients while

Qualifications

• Bachelor's degree or educational equivalent in a related field or approved substitute.
• At least 1 year of experience in customer service, administrative support, or related area.
• Ability to review applications and determine eligibility for programs.
• Strong attention to detail and organizational skills.
• Proficiency with basic computer applications and data entry.

Responsibilities

• Review and process applications for state eligibility programs.
• Verify applicant information including income, residency, assets, and household size.
• Maintain accurate case records and ensure timely processing of determinations.
• Communicate eligibility requirements and program benefits to applicants.
• Assist with ongoing eligibility and renewals for participants.
• Prepare reports and support audits as needed.

Skills

Attention to detail

Customer service

Keyboarding

Verbal communication

Written communication

Organizational skills

Education

Bachelor's degree or equivalent

Tools

Case management system

Job description

The State of Arkansas Department of Human Services is seeking an entry-level Program Eligibility Specialist I to review applications, verify information, and determine eligibility for state-administered programs. This role requires strong attention to detail, organizational skills, proficient keyboarding, and clear communication to ensure timely and accurate determinations.

The position offers opportunities to work with diverse programs, maintain confidential records, and support clients while