Eligibility Analyst I — State Programs

AR Dept of Human Services; Pine Bluff (AR); Sur place; USD 40 000 - 52 000; Plein temps

Résumé du poste

The Program Eligibility Specialist I at AR Dept of Human Services in Pine Bluff, AR handles intake reviews, verifies information, and determines eligibility for state programs under supervision. You will prepare records, explain policy guidance, and connect applicants with available resources.

This entry-level role emphasizes accuracy, strong communication, and the ability to manage multiple cases while meeting deadlines and following federal and state guidelines.

Qualifications

• Experience in customer service or administrative support is preferred.
• Detail-oriented with accuracy in document review and data entry.
• Familiar with basic computer applications and case management systems.
• Able to explain complex policies to applicants clearly.
• Capable of prioritizing tasks and meeting deadlines.

Responsabilités

• Review applications and verify applicant information for eligibility.
• Determine eligibility for state-administered programs.
• Process cases in line with state and federal policies.
• Maintain accurate records and case notes.
• Explain eligibility decisions and available resources to applicants.

Connaissances

Customer service

Attention to detail

Data entry

Communication skills

Time management

Outils

Case management software

MS Office

Description du poste

The Program Eligibility Specialist I at AR Dept of Human Services in Pine Bluff, AR handles intake reviews, verifies information, and determines eligibility for state programs under supervision. You will prepare records, explain policy guidance, and connect applicants with available resources.

This entry-level role emphasizes accuracy, strong communication, and the ability to manage multiple cases while meeting deadlines and following federal and state guidelines.