Program Eligibility Specialist I - Public Benefits

State of Arkansas; Pine Bluff (AR); Sur place; USD 47 000 - 70 000; Plein temps

Avantages offerts par ce poste

Pension

Maternity leave

Paid state holidays

Résumé du poste

The Department of Human Services, State of Arkansas, seeks an entry-level Program Eligibility Specialist I to review applications and determine eligibility for state-administered programs. You will verify information, communicate requirements, and maintain case records with accuracy and privacy in mind.

Under supervision, you will coordinate with providers, assist applicants in gathering documents, and prepare reports.

Qualifications

• Review and verify applicant information accurately.
• Explain complex eligibility rules to applicants clearly.
• Maintain confidentiality and data integrity per privacy laws.
• Adhere to state and federal eligibility policies and timelines.

Responsabilités

• Review and process applications for state assistance programs.
• Verify income, residency, assets, and household composition.
• Maintain up-to-date case records to support eligibility decisions.
• Provide clear communication on eligibility status and program benefits.
• Assist clients in gathering documentation and completing forms.
• Monitor ongoing eligibility and renewal Processes as needed.
• Ensure compliance with regulations and prepare reports for audits.

Connaissances

Attention to detail

Communication skills

Customer service

Case processing

Formation

Bachelor's degree or equivalent in psychology, sociology, or related field

Description du poste

The Department of Human Services, State of Arkansas, seeks an entry-level Program Eligibility Specialist I to review applications and determine eligibility for state-administered programs. You will verify information, communicate requirements, and maintain case records with accuracy and privacy in mind.

Under supervision, you will coordinate with providers, assist applicants in gathering documents, and prepare reports.