Public Benefits Eligibility Specialist (37.5-hr Week)

DFR; Gary (IN); Sur place; USD 20 000 - 29 000; Plein temps

Avantages offerts par ce poste

Paid time off

Benefits

37.5 hour work week

Résumé du poste

Knowledge Services is seeking an Eligibility Specialist in Gary, Indiana to assist Indiana residents with applying for TANF, SNAP, and Medicaid. You will verify information, collect documents, and determine eligibility using state systems, working to support families in need.

The role emphasizes data accuracy, client communication, and collaboration with the DFR program. A degree in social services is preferred, with a minimum two years in a related field and a strong customer-service background.

Qualifications

• Knowledge of Indiana state policies for public assistance.
• Experience in social services or related government programs preferred.
• Excellent data entry and documentation skills.
• Ability to verify income, assets, and documents.
• Strong communication with clients via phone or email.

Responsabilités

• Gather data for all relevant assistance programs face-to-face or by phone.
• Verify information meets state policies.
• Obtain release forms and medical records as needed.
• Verify income, assets, and other documents.
• Review program requirements with clients.
• Utilize automated program to determine eligibility.
• Data entry into state database.
• Respond to inquiries by phone or email.

Connaissances

Organized

Communication

Customer service

Independent

Case management

Formation

Bachelor or Associate degree in Counseling or Social Services

High School Diploma or GED

Outils

Microsoft Office

Description du poste

Knowledge Services is seeking an Eligibility Specialist in Gary, Indiana to assist Indiana residents with applying for TANF, SNAP, and Medicaid. You will verify information, collect documents, and determine eligibility using state systems, working to support families in need.

The role emphasizes data accuracy, client communication, and collaboration with the DFR program. A degree in social services is preferred, with a minimum two years in a related field and a strong customer-service background.