Public Assistance Eligibility Specialist - Community Impact

Dfr; Fort Wayne (IN); On-site; USD 20,000 - 29,000; Full time

Benefits offered by this job

Paid time off

Benefits

37.5-hour work week

Job summary

Knowledge Services is seeking an Eligibility Specialist to assist Indiana residents with public assistance programs such as TANF, SNAP, and Medicaid. The role involves gathering data, verifying accuracy, and helping determine eligibility for ongoing benefits.

The position requires strong organizational and communication skills, data entry, and familiarity with state policies. It offers a 37.5-hour work week, paid time off, benefits, and a comprehensive training program.

Qualifications

• Organized and analytical team player.
• Strong written and verbal communication skills.
• Experience in social services or related field preferred.
• Familiar with state policies for public assistance programs.
• Data entry and documentation accuracy a must.
• Independent and dependable with a customer-focused approach.

Responsibilities

• Gather data for Medicaid, SNAP, TANF applications.
• Verify information meets state policies and accuracy.
• Obtain release forms and medical records as needed.
• Verify income, assets, and other documents.
• Explain program requirements to clients.
• Use automated systems to determine eligibility.
• Enter data into state databases.
• Respond to inquiries by phone or email in a timely manner.

Skills

Organized

Analytical

Team player

Strong written and verbal skills

Customer service

Self-starter

Reliability

Education

Bachelor's degree in Counseling or Social Services

Associate degree in Counseling, Social Services, or related field

High School Diploma or GED

Tools

Microsoft Office

Job description

Knowledge Services is seeking an Eligibility Specialist to assist Indiana residents with public assistance programs such as TANF, SNAP, and Medicaid. The role involves gathering data, verifying accuracy, and helping determine eligibility for ongoing benefits.

The position requires strong organizational and communication skills, data entry, and familiarity with state policies. It offers a 37.5-hour work week, paid time off, benefits, and a comprehensive training program.