Eligibility Specialist for Public Benefits (Indiana)

DFR; Seymour (IN); Presencial; USD 22.000 - 29.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Paid time off

Benefits

37.5 hour work week

Descripción de la vacante

Knowledge Services seeks an Eligibility Specialist to process applications for Indiana residents seeking public assistance in Seymour, IN. You will verify documents, determine program eligibility, and provide client support for TANF, SNAP and Medicaid.

The role features a 37.5-hour week (Mon-Fri 8:00 AM–4:30 PM), paid time off, benefits, and comprehensive training. Salary is $18.00 per hour, with opportunities to grow within the organization.

Formación

• Strong organization and analytical skills.
• 2 years’ experience in a social service environment preferred.
• Experience with case management and eligibility processes.
• Good written and verbal communication.

Responsabilidades

• Gather data for eligible programs face-to-face or by phone.
• Verify information meets state policies and obtain releases.
• Verify income, assets and documents; review program requirements.
• Use automated tools to determine eligibility; data entry into state database.
• Respond to inquiries by phone or email in a timely manner.

Conocimientos

Highly organized

Analytical

Strong written/verbal skills

Microsoft Office proficiency

Basic math skills

Independent worker

Customer service

Educación

Bachelor or Associate degree in Counseling or Social Services

High School Diploma or GED required

Herramientas

Microsoft Office

Descripción del empleo

Knowledge Services seeks an Eligibility Specialist to process applications for Indiana residents seeking public assistance in Seymour, IN. You will verify documents, determine program eligibility, and provide client support for TANF, SNAP and Medicaid.

The role features a 37.5-hour week (Mon-Fri 8:00 AM–4:30 PM), paid time off, benefits, and comprehensive training. Salary is $18.00 per hour, with opportunities to grow within the organization.