Public Benefits Eligibility Specialist

DFR; Martinsville (IN); On-site; USD 19,000 - 27,000; Full time

Benefits offered by this job

Paid time off

Benefits

37.5 hour work week

Job summary

Knowledge Services seeks an Eligibility Specialist to support Indiana residents applying for public assistance in Martinsville, IN. This role processes applications for TANF, SNAP, and Medicaid, determining eligibility under state policies.

The position offers a 37.5-hour work week, wage of $16.50/hour, paid time off, benefits, and an extensive training program to build essential skills for serving the community.

Qualifications

• 2 years’ experience in a social service environment or similar setting.
• Bachelor or Associate degree preferred; HS diploma acceptable.
• Strong written and verbal communication skills.
• Solid computer skills with Microsoft Office.
• Basic math skills and data entry accuracy.
• Independent, reliable, and customer-service oriented.

Responsibilities

• Gather data for applicable assistance programs face-to-face or by phone.
• Verify information meets state policies and is complete.
• Obtain release forms and medical records as needed.
• Verify income, assets, and other financial/legal documents.
• Explain regulations and program requirements to clients.
• Use automated systems to determine eligibility for state programs.
• Enter data into the state database and respond to inquiries by phone or email.

Skills

Attention to detail

Written & verbal communication

Customer service

Computer skills

Math basics

Self-starter

Education

Bachelor or Associate in Counseling or Social Services

High School Diploma or GED

Tools

Microsoft Office

Job description

Knowledge Services seeks an Eligibility Specialist to support Indiana residents applying for public assistance in Martinsville, IN. This role processes applications for TANF, SNAP, and Medicaid, determining eligibility under state policies.

The position offers a 37.5-hour work week, wage of $16.50/hour, paid time off, benefits, and an extensive training program to build essential skills for serving the community.