Public Benefits Eligibility Specialist

DFR; Franklin (IN); Sur place; USD 19 000 - 27 000; Plein temps

Avantages offerts par ce poste

Paid time off

Benefits

Résumé du poste

Knowledge Services in Franklin, Indiana, is seeking an Eligibility Specialist to assist Indiana residents with TANF, SNAP, and Medicaid. You will gather data, verify information, and process applications for public assistance.

The role requires strong organizational and communication skills, data entry proficiency, and a customer-service mindset. Extensive training is provided, with a 37.5-hour work week, paid time off, and benefits.

Qualifications

• Bachelor/Associate in Counseling or Social Services preferred; HS diploma acceptable.
• 2 years in a social service environment (state/local government preferred).
• Experience as Case Manager or Eligibility Specialist encouraged.
• Strong written and verbal communication; customer-service oriented.

Responsabilités

• Gather data for all relevant assistance programs with clients.
• Verify information meets state policies and obtain releases/medical records as needed.
• Verify income, assets and other documents.
• Explain regulations and program requirements to clients.
• Use automated systems to determine eligibility for state programs.
• Enter data into state databases and respond to inquiries by phone or email.

Connaissances

Organized

Analytical

Strong written and verbal skills

Excellent customer service

Independent worker

Reliable and dependable

Self-starter

Good with time management

Formation

Bachelor or Associate in Counseling or Social Services

High School Diploma or GED

Outils

Microsoft Office

Description du poste

Knowledge Services in Franklin, Indiana, is seeking an Eligibility Specialist to assist Indiana residents with TANF, SNAP, and Medicaid. You will gather data, verify information, and process applications for public assistance.

The role requires strong organizational and communication skills, data entry proficiency, and a customer-service mindset. Extensive training is provided, with a 37.5-hour work week, paid time off, and benefits.