Public Benefits Eligibility Specialist

West Virginia; Danville (WV); On-site; USD 35,000 - 52,000; Full time

Job summary

West Virginia is seeking candidates to process applications for economic assistance programs, including SNAP and Medicaid, and to determine client eligibility. You will interview clients in person or by phone, maintain an up-to-date caseload, and refer clients to supportive services as needed.

Responsibilities include processing applications, assessing information, and ensuring compliance with program rules, with mandatory overtime and training requirements.

Qualifications

• Bachelor's degree required from regionally accredited college or university.
• Strong interviewing and data evaluation skills are essential.
• Ability to manage a client caseload and coordinate referrals.

Responsibilities

• Process applications and determine eligibility for economic assistance programs.
• Schedule and conduct telephone and face-to-face interviews with clients.
• Maintain an up-to-date client caseload and refer clients to supportive services.
• May obtain repayment for benefits issued erroneously.
• Perform related work as required.

Skills

Interviewing clients

Case management

Eligibility assessment

Education

Bachelor's degree

Job description

West Virginia is seeking candidates to process applications for economic assistance programs, including SNAP and Medicaid, and to determine client eligibility. You will interview clients in person or by phone, maintain an up-to-date caseload, and refer clients to supportive services as needed.

Responsibilities include processing applications, assessing information, and ensuring compliance with program rules, with mandatory overtime and training requirements.