Impactful Economic Assistance Eligibility Specialist

State of West Virginia; Philippi (WV); On-site; USD 36,000 - 52,000; Full time

Job summary

The State of West Virginia is seeking candidates to process applications and determine eligibility for economic assistance programs such as SNAP, Medicaid, and related services. You will schedule and conduct interviews, review client information, and maintain a caseload while coordinating referrals to supportive resources.

Minimum qualifications include a Bachelor's degree. Training also allows substitutions for related experience.

Qualifications

• Bachelor's degree from a regionally accredited college or university is required.
• Experience interviewing clients or the public is considered valuable.
• Ability to assess data against established standards and guidelines.

Responsibilities

• Process applications and determine eligibility for SNAP, Medicaid, and other programs.
• Schedule and conduct telephone and face-to-face interviews with clients.
• Refer clients to supportive services and agencies when needed.
• May obtain repayment from clients who were issued benefits erroneously.

Skills

Interviewing clients

Personal interview techniques

Customer service

Eligibility determination

Education

Bachelor's degree from a regionally accredited college or university

Job description

The State of West Virginia is seeking candidates to process applications and determine eligibility for economic assistance programs such as SNAP, Medicaid, and related services. You will schedule and conduct interviews, review client information, and maintain a caseload while coordinating referrals to supportive resources.

Minimum qualifications include a Bachelor's degree. Training also allows substitutions for related experience.