Public Benefits Eligibility Specialist

West Virginia; Chester (WV); On-site; USD 35,000 - 48,000; Full time

Job summary

West Virginia is seeking a caseworker to process applications, determine eligibility for SNAP, Medicaid, and other programs, and manage a caseload. You will conduct telephone and face-to-face interviews with clients, gathering information about personal, financial, and social circumstances to inform benefits decisions.

Under supervision, you will refer clients to supportive services and may recover erroneous benefits.

Qualifications

• Strong communication and interviewing skills.
• Ability to evaluate information against standards.
• Comfort with handling sensitive personal data.

Responsibilities

• Process applications and determine eligibility for economic assistance programs.
• Schedule and conduct interviews (phone or in-person) with clients.
• Maintain an up-to-date caseload and refer clients to supportive services when needed.

Skills

Interviewing clients

Eligibility determination

Documentation & data review

Education

Bachelor's degree from regionally accredited college or university

Job description

West Virginia is seeking a caseworker to process applications, determine eligibility for SNAP, Medicaid, and other programs, and manage a caseload. You will conduct telephone and face-to-face interviews with clients, gathering information about personal, financial, and social circumstances to inform benefits decisions.

Under supervision, you will refer clients to supportive services and may recover erroneous benefits.