TANF & Economic Services Eligibility Specialist

West Virginia; Charleston (WV); On-site; USD 36,000 - 52,000; Full time

Job summary

West Virginia is seeking a program analyst to determine eligibility for TANF and other economic service programs under general supervision. You will assist clients toward self-sufficiency through department services and community programs, complete assessments, and place activities.

You will conduct interviews in person and by phone, refer clients to appropriate agencies, and ensure compliance with Office of Family Assistance policies.

Qualifications

• Experience in interviewing clients and evaluating data against guidelines.
• A bachelor's degree from an accredited college or university is required.
• Substitution: college training or relevant experience may substitute for training on a year-for-year basis.

Responsibilities

• Determine eligibility for TANF and related programs under supervision.
• Assist clients in becoming self-sufficient through department services and community programs.
• Complete assessments and activity placements as required by program guidelines.
• Make referrals to appropriate agencies when necessary.
• Conduct telephone and face-to-face interviews and maintain compliance with policies.
• Travel as required; valid driver’s license and transportation needed.

Skills

Interviewing clients

Coordination

Communication

Education

Bachelor's degree

Job description

West Virginia is seeking a program analyst to determine eligibility for TANF and other economic service programs under general supervision. You will assist clients toward self-sufficiency through department services and community programs, complete assessments, and place activities.

You will conduct interviews in person and by phone, refer clients to appropriate agencies, and ensure compliance with Office of Family Assistance policies.