Public Assistance Front Desk Specialist

Knowledge Services; Corydon (KY); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Paid time off

Benefits

Job summary

Knowledge Services in Corydon, IN seeks an Eligibility Assistant to provide front desk support for the Division of Family Resources. You will greet visitors, review applications, collect paperwork, and assist clients applying for TANF, SNAP, and Medicaid.

This long-term, full-time role offers a Monday–Friday schedule, paid time off, benefits, and a 37.5-hour work week from 8:00 AM to 4:30 PM. If you are customer-service oriented and dependable, apply to join our team and help the community.

Qualifications

• Customer-service oriented with strong communication skills.
• Ability to maintain confidentiality and handle multiple tasks.
• Experience as front desk/clerical support is preferred.

Responsibilities

• Welcome on-site visitors and determine the nature of business.
• Review client information for accuracy and assist with applications.
• Assist with computer applications and schedule appointments.
• Scan documents into client case files and maintain office equipment.
• Answer and direct incoming calls and maintain daily activity reports.
• Deliver outstanding customer service to all clients.

Skills

Customer service

Confidentiality

Multi-tasking

Front desk support

Communication

Education

High School diploma or equivalent

Job description

Knowledge Services in Corydon, IN seeks an Eligibility Assistant to provide front desk support for the Division of Family Resources. You will greet visitors, review applications, collect paperwork, and assist clients applying for TANF, SNAP, and Medicaid.

This long-term, full-time role offers a Monday–Friday schedule, paid time off, benefits, and a 37.5-hour work week from 8:00 AM to 4:30 PM. If you are customer-service oriented and dependable, apply to join our team and help the community.