PT Weekend Customer Service Representative

National Fitness Partners; Indianapolis (IN); On-site; USD 13,638 - 19,424; Part time

Benefits offered by this job

Growth opportunities

Shift-differential pay

PTO for all employees

Employee Assistance Program

Free employee Black Card Membership

Job summary

National Fitness Partners in Indianapolis is hiring a part-time Customer Service Representative to support members at our club. You will answer phones, greet members, sign up new members and help maintain a welcoming environment.

Starting pay is $12 per hour with scheduled increases at 180 days, at one year, and every six months thereafter based on your anniversary date. Weekend shifts on Saturdays and Sundays from 6:45 AM to 11:45 AM and a focus on friendly, professional service.

Qualifications

• Part-time role with starting pay at $12 per hour.
• Schedule: Saturdays and Sundays 6:45 AM – 11:45 AM.
• Hourly increases at 180 days, at 1 year, and every 6 months after the first year based on anniversary date.
• Provide frontline customer service for gym members.

Responsibilities

• Answer phones in a friendly manner using information script
• Greet members, sign up and tour new members, and log amenities
• Respond to member questions and concerns in a timely and professional manner
• Process beverage or merchandise purchases through the point of sale system
• Promote fitness instruction classes (PE@PF) to members
• Provide a clean, sanitized and safe club environment.

Skills

Customer service

Communication

Greeting members

Scheduling

Tools

POS system

Job description

Part- Time: Starting at $12 per hour.

Schedule: Every Saturday & Sunday 6:45 AM - 11:45 AM

Hourly increases at 180 days, 1 year and every 6 months, after the first year, based on anniversary date.

At National Fitness Partners, we don't just work in fitness - we TRANSFORM LIVES through affordable fitness. As the largest Planet Fitness franchise, we serve over one million members across 200+ clubs nationwide, creating a Judgement Free fitness experience.

• We Are Accountable - Self-starters who pursue excellence.
• We Are Driven - Problem solvers who deliver results.
• We Are Passionate - Positive energy with a real desire to help others.
• We Are Ambitious - Always learning and growing toward success.

Part- Time: Starting at $12 per hour.

Schedule: Every Saturday & Sunday 6:45 AM - 11:45 AM

Hourly increases at 180 days, 1 year and every 6 months, after the first year, based on anniversary date.

At National Fitness Partners, we don't just work in fitness - we TRANSFORM LIVES through affordable fitness. As the largest Planet Fitness franchise, we serve over one million members across 200+ clubs nationwide, creating a Judgement Free fitness experience.

• We Are Accountable - Self-starters who pursue excellence.
• We Are Driven - Problem solvers who deliver results.
• We Are Passionate - Positive energy with a real desire to help others.
• We Are Ambitious - Always learning and growing toward success.

We believe in the power of our people to make a difference. If you're looking for a career where your passion meets purpose, we want YOU on our team!

Customer Service Representative Benefits

• Growth Opportunities over 90% of our management team started as an entry level team member!
• Competitive pay and schedule hourly increases at 180 days, 1 year and every 6 months, after the first year, based on anniversary date.
• Shift-differential pay for select shifts
• PTO for all employees
• Employee Assistance Program
• Free employee Black Card Membership

Customer Service Representative Responsibilities

• Answer phones in a friendly manner using information script
• Greet members, sign up and tour new members, and log amenities.
• Respond to member questions and concerns in a timely and professional manner
• Process beverage or merchandise purchases through the point of sale system
• Promote our unique fitness instruction classes (PE@PF) to our active members and our new members
• Provide a clean, sanitized and safe club environment.