PT Front Desk Coordinator - Patient Access & Scheduling

St. Luke’s University Health Network; Pennsylvania; On-site; USD 32,000 - 42,000; Full time

Job summary

St. Luke's University Health Network is seeking a Full Time Front Desk Coordinator in Brodheadsville, PA.

The role supports the Physical Therapy Department with patient registration, scheduling, and insurance verifications, while handling phone duties and general office tasks. The ideal candidate will have excellent communication skills, basic MS Office proficiency, and prior experience in a medical setting.

Qualifications

• High school diploma or equivalent required; strong written and verbal communication essential.
• Experience in a medical setting is preferred and helpful for patient registration workflows.
• Proficiency with MS Office and standard office software is expected.

Responsibilities

• Answer phones and direct callers to the appropriate person or department.
• Register patients and schedule appointments with attention to clinic efficiency.
• Verify insurance benefits and process pre-certifications/authorizations as needed.
• Maintain accurate patient records and handle general office duties.

Skills

Customer service

Communication

Data entry

Education

High School diploma or equivalent

Tools

MS Office (Word, Excel, Access)

EMR systems

Job description

St. Luke's University Health Network is seeking a Full Time Front Desk Coordinator in Brodheadsville, PA.

The role supports the Physical Therapy Department with patient registration, scheduling, and insurance verifications, while handling phone duties and general office tasks. The ideal candidate will have excellent communication skills, basic MS Office proficiency, and prior experience in a medical setting.