Patient Access & Scheduling Coordinator

St. Luke’s University Health Network; Leesport (Berks County); On-site; USD 32,000 - 42,000; Full time

Job summary

St. Luke's University Health Network is seeking a Front Desk Coordinator to support the Physical Therapy Department. The role encompasses answering phones, patient registration, scheduling, insurance verifications, and general office duties.

The ideal candidate has strong MS Office skills, excellent communication, and at least three years in a medical office setting. This on-site position offers opportunities within a well-established health network committed to patient care.

Qualifications

• MS Office (Word, Excel, and Access) proficiency.
• Excellent oral and written communication.
• Three years of related office experience preferred, ideally in medical settings.

Responsibilities

• Answers the telephone in a timely manner and directs callers.
• Receives and updates patient information; maintains accurate files.
• Verifies patient’s insurance benefits and handles pre-certifications/authorizations.
• Manages patient registration and appointment scheduling; confirms appointments.
• Processes payments and distributions of mail; releases information per policy.

Skills

Oral & written communication

Education

High School diploma or equivalent

Tools

MS Office (Word, Excel, Access)

Job description

St. Luke's University Health Network is seeking a Front Desk Coordinator to support the Physical Therapy Department. The role encompasses answering phones, patient registration, scheduling, insurance verifications, and general office duties.

The ideal candidate has strong MS Office skills, excellent communication, and at least three years in a medical office setting. This on-site position offers opportunities within a well-established health network committed to patient care.