Patient Access & Scheduling Specialist, Physical Therapy

St. Luke’s University Health Network; Brodheadsville (PA); Sur place; USD 38 000 - 48 000; Plein temps

Résumé du poste

St. Luke's University Health Network is seeking a Front Desk Coordinator for the Physical Therapy Department to greet patients, register them, schedule appointments, and verify insurance. The role requires accurate data entry, excellent communication, and the ability to manage a busy front desk.

Experience with MS Office and medical office software is preferred, with three years of office experience and the ability to coordinate with clinicians and patients in a medical setting.

Qualifications

• High School graduate or equivalent.
• Excellent oral and written communication with managers, patients and staff.
• Ability to obtain and interpret information related to patient needs and care.

Responsabilités

• Answers the telephone in a timely manner and directs callers as appropriate.
• Receives and updates patient information and maintains files.
• Establishes and maintains accurate patient records and filing systems.
• Completes patient registration in the current system.
• Verifies patient insurance benefits and processes pre-certifications/authorizations.
• Schedules and confirms appointments, manages department calendar.
• Receives payments and issues receipts.
• Distributes mail to clinical staff.
• Processes release of information per Medical Records policy.

Connaissances

MS Office proficiency

Phone handling

Patient registration

Scheduling

Insurance verification

Data entry

Formation

High School diploma

Outils

MS Office (Word, Excel, Access)

Description du poste

St. Luke's University Health Network is seeking a Front Desk Coordinator for the Physical Therapy Department to greet patients, register them, schedule appointments, and verify insurance. The role requires accurate data entry, excellent communication, and the ability to manage a busy front desk.

Experience with MS Office and medical office software is preferred, with three years of office experience and the ability to coordinate with clinicians and patients in a medical setting.