Medical Front Desk & Scheduling Coordinator

St. Luke’s University Health Network; Reading (Berks County); On-site; USD 32,000 - 42,000; Full time

Job summary

St. Luke's University Health Network seeks a Front Desk Coordinator for the Physical Therapy Department. The role involves answering phones, registering patients, scheduling appointments, and verifying insurance while maintaining accurate records.

Strong MS Office skills and prior office experience are required; high attention to detail and excellent communication are essential for coordinating with staff and patients.

Qualifications

• High School diploma or equivalent required.
• Three years related office experience in a medical or professional setting preferred.
• Experience with MS Office (Word, Excel, Access) and other PC software essential.

Responsibilities

• Answers the telephone in a timely manner and directs callers as needed.
• Receives and updates patient information and maintains accurate records.
• Handles patient registration, scheduling, and insurance verifications/authorizations.
• Processes payments and distributes mail to clinical staff.
• Maintains filing systems and ensures smooth department operations.

Job description

St. Luke's University Health Network seeks a Front Desk Coordinator for the Physical Therapy Department. The role involves answering phones, registering patients, scheduling appointments, and verifying insurance while maintaining accurate records.

Strong MS Office skills and prior office experience are required; high attention to detail and excellent communication are essential for coordinating with staff and patients.