Medical Front Desk & Scheduling Specialist

St. Luke’s Health Network, Inc.; Quakertown (Bucks County); On-site; USD 32,000 - 46,000; Full time

Job summary

St. Luke's Health Network, Inc. is seeking a Front Desk Coordinator for the Physical Therapy Department. The role involves answering the phone, patient registration, scheduling, and verifying insurance benefits.

The position requires high school diploma or equivalent, excellent communication skills, and at least three years of related office experience, preferably in a medical setting. Rehabilitation experience is a plus.

Qualifications

• High School graduate or equivalent with excellent oral and written communication skills.
• Three years of related office experience required, preferably in a medical setting.
• Previous rehabilitation experience preferred.

Responsibilities

• Answers the telephone in a timely manner and directs callers to the appropriate person or department.
• Receives and updates patient information and maintains files.
• Registers patients accurately in the current computer system and verifies insurance benefits.
• Processes pre-certifications/authorizations as required by insurance.
• Schedules appointments and maintains a full department schedule.
• Receives payments and distributes mail to clinical staff.

Education

High School diploma or equivalent

Tools

MS Office (Word, Excel, Access)

Other PC software (statistical database, presentation)

Job description

St. Luke's Health Network, Inc. is seeking a Front Desk Coordinator for the Physical Therapy Department. The role involves answering the phone, patient registration, scheduling, and verifying insurance benefits.

The position requires high school diploma or equivalent, excellent communication skills, and at least three years of related office experience, preferably in a medical setting. Rehabilitation experience is a plus.