Patient Access & Scheduling Coordinator

St. Luke's University Health Network; Reading (Berks County); In loco; USD 32.000 - 46.000; Tempo pieno

Descrizione del lavoro

St. Luke’s University Health Network is seeking a Front Desk Coordinator to support the Physical Therapy Department. Responsibilities include phone handling, patient registration, scheduling, insurance verification and authorization processing, and general clerical tasks.

The role requires high school diploma, strong communication skills, and proficiency with MS Office. Experience in a medical setting is preferred to ensure accurate patient records and efficient clinic operations.

Competenze

• High School graduate with strong written and verbal communication.
• Ability to relate effectively with managers, patients, families, and staff at various levels.
• Proficiency with MS Office (Word, Excel, Access) essential.

Mansioni

• Answers the telephone promptly and directs callers as needed.
• Registers patients and verifies insurance information.
• Schedules appointments and maintains department calendar.
• Processes pre-certifications/authorizations per insurance requirements.
• Maintains patient records and files in order.
• Handles payments and issues receipts; tracks cash and checks.

Conoscenze

Phone handling

Patient registration

Insurance verification

Scheduling

Filing

MS Office

Data entry

Formazione

High School diploma

Strumenti

MS Office

Microsoft Word

Microsoft Excel

Microsoft Access

Descrizione del lavoro

St. Luke’s University Health Network is seeking a Front Desk Coordinator to support the Physical Therapy Department. Responsibilities include phone handling, patient registration, scheduling, insurance verification and authorization processing, and general clerical tasks.

The role requires high school diploma, strong communication skills, and proficiency with MS Office. Experience in a medical setting is preferred to ensure accurate patient records and efficient clinic operations.