Patient Access & Scheduling Specialist

St. Luke’s University Health Network; East Stroudsburg (Monroe County); Hybrid; USD 36,000 - 46,000; Full time

Job summary

St. Luke's University Health Network is seeking a Full-time Front Desk Coordinator in East Stroudsburg, PA. The role involves answering phones, patient registration, scheduling, and insurance verifications within the Physical Therapy Department.

Ideal candidates will have a High School diploma or equivalent, strong oral and written communication skills, and at least three years of related office experience, preferably in a medical setting, with MS Office proficiency.

Qualifications

• High School diploma or equivalent.
• Excellent oral and written communication skills.
• Three years related office experience; rehabilitation/medical setting preferred.
• Proficiency with MS Office (Word, Excel, Access).

Responsibilities

• Answers the telephone in a timely manner and directs callers as needed.
• Registers patients and schedules appointments.
• Verifies insurance benefits and pre-certifications/authorizations as required.
• Maintains patient records and filing; processes information in the computer system.
• Receives payments and issues receipts; handles mail and information release requests.

Tools

MS Office (Word, Excel, Access)

Job description

St. Luke's University Health Network is seeking a Full-time Front Desk Coordinator in East Stroudsburg, PA. The role involves answering phones, patient registration, scheduling, and insurance verifications within the Physical Therapy Department.

Ideal candidates will have a High School diploma or equivalent, strong oral and written communication skills, and at least three years of related office experience, preferably in a medical setting, with MS Office proficiency.