Patient Access & Scheduling Coordinator

St. Luke's University Health Network; Orwigsburg (Schuylkill County); On-site; USD 36,000 - 42,000; Full time

Job summary

St. Luke’s University Health Network is seeking a Front Desk Coordinator for the Physical Therapy Department.

The role includes answering phones, patient registration, scheduling, insurance verifications and authorizations, data entry, and general office duties. Qualified candidates will have a high school diploma and strong communication skills; experience with MS Office and medical office settings is preferred.

Qualifications

• High School graduate with excellent oral and written communication.
• Ability to relate effectively with managers, patients, families, and staff.
• Proficient in MS Office (Word, Excel, Access) and general office tasks.

Responsibilities

• Answer the telephone in a timely manner and direct callers to the appropriate person or department.
• Register patients and schedule appointments.
• Verify patient’s insurance benefits and pre-certifications/authorizations.
• Maintain accurate patient records and filing system.
• Process payments (cash, checks, and credit cards) and issue receipts.
• Distribute mail to clinical staff and handle routine office duties.

Skills

Phone etiquette

Communication skills

Multitasking

Education

High School diploma

Tools

MS Office

Word

Excel

Access

Job description

St. Luke’s University Health Network is seeking a Front Desk Coordinator for the Physical Therapy Department.

The role includes answering phones, patient registration, scheduling, insurance verifications and authorizations, data entry, and general office duties. Qualified candidates will have a high school diploma and strong communication skills; experience with MS Office and medical office settings is preferred.