Provider Success Manager - Value-Based Care

Clover Health; Houston (TX); On-site; USD 108,000 - 140,000; Full time

Benefits offered by this job

Competitive base salary

Equity opportunities

401k matching

Remote-first culture

Monthly cell phone & internet stipend

Paid parental leave

Job summary

Counterpart Health seeks a Provider Success Manager to establish relationships with primary care partners and drive adoption of Counterpart Assistant. You will manage a portfolio of provider partnerships and ensure practices implement and maximize the platform to thrive in value-based care.

The role requires 5–7+ years in provider engagement or healthcare account management, deep knowledge of EHRs and Medicare, and willingness to travel up to 75% to support practices.

Qualifications

• 5-7+ years in provider engagement, healthcare account management, or value-based care consulting.
• Ability to translate operational data into actionable performance metrics and scorecards.
• Deep understanding of primary care workflows; knowledge of Medicare Advantage and risk-based payment models.

Responsibilities

• Own & Manage Provider Relationships: primary point of contact for provider partners to drive adoption of Counterpart Assistant.
• Support Provider Recruitment Activities as Product SME: onboarding/training best practices with in-office workflows.
• Optimize Provider Success & Retention: structured engagement plan to maximize platform use and value-based care outcomes.
• Lead Data-Driven Decision-Making: analyze provider metrics and identify trends, risks, and opportunities.
• Influence and drive adoption of best practices: implement CA best practices across PCPs.
• Cross-Functional Player: collaborate with sales, product, and operations to refine offerings.

Skills

Provider engagement

Healthcare account management

Value-based care consulting

Job description

Counterpart Health seeks a Provider Success Manager to establish relationships with primary care partners and drive adoption of Counterpart Assistant. You will manage a portfolio of provider partnerships and ensure practices implement and maximize the platform to thrive in value-based care.

The role requires 5–7+ years in provider engagement or healthcare account management, deep knowledge of EHRs and Medicare, and willingness to travel up to 75% to support practices.