Remote Provider Success Manager, Value-Based Care

Counterpart Health; Field (NM); Hybrid; USD 110,000 - 150,000; Full time

Benefits offered by this job

Competitive base salary

Equity opportunities

401(k) matching

Remote‑first culture

Job summary

Counterpart Health is seeking a Provider Success Manager to establish and nurture relationships with primary care providers, driving adoption and long‑term success of Counterpart Assistant. You will manage a portfolio of partnerships, ensure effective implementation, and work across clinical and non‑clinical staff to maximize platform use.

You will travel to practices up to 5 days a week, leveraging Medicare knowledge and value‑based care experience to improve clinical and financial outcomes

Qualifications

• 5‑7+ years of experience in provider engagement, healthcare account management, or value‑based care consulting.
• Proven ability to build collaborative relationships with clinicians and staff, translating operational data into actionable performance metrics.
• Deep understanding of primary care workflows, ambulatory care processes, and clinical operations.
• Knowledge of EHRs, medical billing, Medicare Advantage, and risk‑based payment models.

Responsibilities

• Own and manage provider relationships to drive adoption of Counterpart Assistant (CA).
• Support provider recruitment activities as Product SME, onboarding and training with in‑office workflows.
• Optimize provider success and retention with structured engagement plans and measurable outcomes.
• Lead data‑driven decision‑making by analyzing provider performance metrics and trends.
• Influence adoption of CA best practices across PCP practices and care settings.
• Collaborate with sales, product, and operations to refine offerings based on provider feedback.

Skills

Provider engagement

Healthcare account management

Value-based care consulting

EHR knowledge

Medicare knowledge

Project management

Travel readiness

Tools

CRM software

Data dashboards

Job description

Counterpart Health is seeking a Provider Success Manager to establish and nurture relationships with primary care providers, driving adoption and long‑term success of Counterpart Assistant. You will manage a portfolio of partnerships, ensure effective implementation, and work across clinical and non‑clinical staff to maximize platform use.

You will travel to practices up to 5 days a week, leveraging Medicare knowledge and value‑based care experience to improve clinical and financial outcomes