Provider Success & Adoption Lead

Clover Health; Birmingham, Northern (AL, KY); Hybrid; USD 108,000 - 140,000; Full time

Benefits offered by this job

Equity opportunities

Remote-first culture

401k matching

Job summary

Counterpart Health in Birmingham, Alabama seeks a Provider Success Manager to build and manage relationships with primary care partners, drive adoption of Counterpart Assistant, and expand value-based care across practices.

You will analyze provider performance metrics, translate data into actionable improvements, and collaborate with sales, product and operations to refine offerings. Expect travel to practices up to 75% and a remote-first culture that supports flexibility.

Qualifications

• 5–7+ years in provider engagement or healthcare account management
• Knowledge of EHRs in a Primary Care setting
• Experience with value-based care
• Strong relationship management and data-driven approach
• Ability to translate operational data into actionable metrics
• Willingness to travel up to 75%

Responsibilities

• Own & Manage Provider Relationships: primary contact for partner PCPs to drive adoption of Counterpart Assistant.
• Support Provider Recruitment Activities: onboarding training with in-office workflows.
• Optimize Provider Success & Retention: structured engagement plan to maximize platform use and value-based care outcomes.
• Lead Data-Driven Decision-Making: analyze provider performance metrics and identify trends, risks, and opportunities.
• Influence best practices: implement Counterpart Health best practices across PCPs.
• Cross-Functional Collaboration: work with sales, product, and operations to refine offerings.

Skills

Relationship management

Project management

Data analysis

Communication

Travel readiness

Job description

Counterpart Health in Birmingham, Alabama seeks a Provider Success Manager to build and manage relationships with primary care partners, drive adoption of Counterpart Assistant, and expand value-based care across practices.

You will analyze provider performance metrics, translate data into actionable improvements, and collaborate with sales, product and operations to refine offerings. Expect travel to practices up to 75% and a remote-first culture that supports flexibility.