Provider Success & Adoption Leader

Clover Health; Minneapolis (MN); On-site; USD 107,700 - 140,000; Full time

Benefits offered by this job

Employee Stock Purchase Plan (ESPP)

Reimbursement for office setup

Monthly cell phone & internet stipend

Remote-first culture

Paid parental leave

Job summary

Counterpart Health, a subsidiary of Clover Health, seeks a Provider Success Manager to establish relationships with healthcare providers and drive adoption and success of Counterpart Assistant. You will manage a portfolio of provider partnerships, ensuring practices implement and maximize use of the platform while thriving in value-based care.

This is a results-driven, external product SME role requiring Medicare knowledge, strong relationship skills, and willingness to travel up to 5 days a

Qualifications

• 5-7+ years of experience in provider engagement, healthcare account management, or value-based care consulting.
• Knowledge of Medicare and Primary Care operations.
• Deep understanding of primary care and ambulatory care workflows.
• Knowledge of EHRs, Medicare Advantage, and risk-based payment arrangements.
• Strong project management skills.

Responsibilities

• Own & Manage Provider Relationships: Serve as the primary point of contact for provider primary care partners and drive adoption of Counterpart Assistant.
• Support Provider Recruitment Activities as Product SME: Onboard and train practices, align in-office workflows, and promote platform adoption.
• Optimize Provider Success & Retention: Develop engagement plans to maximize platform use and value-based care outcomes.
• Lead Data-Driven Decision-Making: Analyze provider performance metrics and identify trends, risks, and opportunities.
• Influence and drive adoption of best practices across PCP practices.
• Collaborate with sales, product, and operations to refine Counterpart Health’s offerings based on feedback.

Job description

Counterpart Health, a subsidiary of Clover Health, seeks a Provider Success Manager to establish relationships with healthcare providers and drive adoption and success of Counterpart Assistant. You will manage a portfolio of provider partnerships, ensuring practices implement and maximize use of the platform while thriving in value-based care.

This is a results-driven, external product SME role requiring Medicare knowledge, strong relationship skills, and willingness to travel up to 5 days a