Provider Research & Automation Analyst

Conservice; Mandan (ND); Sur place; USD 55 000 - 85 000; Plein temps

Résumé du poste

Conservice is seeking a detail-oriented professional to optimize bill delivery workflows and support automated processes. You will engage utility providers, monitor workflows, and diagnose issues affecting incoming emails and bills.

The role requires strong analytic and communication skills, with the ability to work independently in a dynamic environment and drive improvements across teams.

Qualifications

• Tech aptitude with broad computer literacy, including familiarity with online tools and Google products.
• Analytical mindset with attention to detail and problem solving for system anomalies.
• Strong written and verbal communication for vendor outreach.
• Self-motivated, able to work independently with urgency.
• Flexible, willing to thrive in a fast-paced environment.

Responsabilités

• Provider Outreach: Evaluate and engage utility providers to secure the most efficient bill delivery methods.
• System Troubleshooting: Monitor automated workflows and quickly diagnose production robot exceptions.
• Data Investigation: Analyze, track, and resolve recurring processing failures for incoming emails and bills.
• Process Optimization: Identify and champion opportunities to increase automation and maximize system accuracy.
• Cross-Functional Collaboration: Liaise between external utility vendors and internal development/testing teams.

Connaissances

Tech-Savvy

Analytical

Clear Communicator

Driven

Adaptable

Description du poste

Conservice is seeking a detail-oriented professional to optimize bill delivery workflows and support automated processes. You will engage utility providers, monitor workflows, and diagnose issues affecting incoming emails and bills.

The role requires strong analytic and communication skills, with the ability to work independently in a dynamic environment and drive improvements across teams.