Billing Operations Analyst - SAP ISU & AI-Enabled

TechDigital Group; Miami (FL); On-site; USD 60,000 - 80,000; Full time

Job summary

TechDigital Group in Miami, Florida is looking for a professional who will support daily billing operations and ensure accurate customer billing processes. The ideal candidate should have strong knowledge in SAP ISU with utility billing experience, along with the ability to resolve complex billing issues.

This role involves coordination with IT and various teams while utilizing tools like JIRA and Microsoft Excel. Good documentation skills and experience with AI tools will be essential for enhancement of billing workflows.

Qualifications

• Experience in Energy and Utility domain, especially with Meter to Cash process.
• Ability to manage billing operations and resolve complex billing issues.
• Strong documentation skills.

Responsibilities

• Support daily billing operations and ensure accurate customer billing.
• Coordinate with IT and vendors for billing activities.
• Provide functional expertise in SAP and CIS environments.

Skills

SAP ISU with Utility billing experience

Analytical skills

Experience with AI tools

Data validation using Excel

Tools

JIRA

Qmetry

Microsoft Teams

Microsoft Outlook

Job description

TechDigital Group in Miami, Florida is looking for a professional who will support daily billing operations and ensure accurate customer billing processes. The ideal candidate should have strong knowledge in SAP ISU with utility billing experience, along with the ability to resolve complex billing issues.

This role involves coordination with IT and various teams while utilizing tools like JIRA and Microsoft Excel. Good documentation skills and experience with AI tools will be essential for enhancement of billing workflows.