Capturis - Missing Bills Processor

Conservice; Logan (UT); Hybrid; USD 21,000 - 30,000; Full time

Job summary

Capturis, part of the Conservice family, is seeking an Account Processor to manage utility provider bills and input data into the Conservice system. This in-office/hybrid role emphasizes proactive problem-solving and timely bill processing with a focus on accuracy and efficiency.

The ideal candidate will have strong phone and email communication, reliable attendance, and familiarity with MS Word, Excel, and G-Suite to support billing operations in a fast-paced environment.

Responsibilities

• Contact utility providers by phone and email
• Utilize Conservice software to locate missing bills
• Retrieve bills from providers and prepare them for processing
• Achieve a standard of 70 billing resolutions per day

Skills

Telephone etiquette

Email etiquette

Research skills

Problem-solving

Time management

Attention to detail

Attendance

Punctuality

MS Word

Excel

G-Suite

Education

High School Diploma or equivalent

Tools

Microsoft Word

Excel

G-Suite

Job description

When you join Capturis, you're joining a team that's been rooted in Mandan, ND for more than 25 years. As part of the Conservice family, the nation's leading utility management provider, we're backed by the strength, resources, and stability of an industry leader. That means more opportunities, more support, and a future you can build right here at home with the Capturis team you know and trust.

Location: In Office/Hybrid if located in Mandan, ND or Logan Utah

Schedule:7-4 PM CST, 8-5 PM CST, --6 CST

Overview

If you're looking for a chance to use your communication and problem-solving skills in a professional environment, then this is the job for you! Our Account Processors ensure utility provider bills are received in our office in a timely manner and then input the bills into the Conservice database in order to begin processing. We value assertiveness here at Conservice, so you'll need to be dedicated to taking the initiative to resolve complications.

Responsibilities

As an Account Processor you will:

• Contact and work with utility providers over the phone and through email
• Utilize Conservice software to investigate and locate missing bills
• Retrieve bills from utility providers and prepare them to be processed
• Phone Use: Medium (Up to 40% of the workday)
• Type: Outbound
• Ensure method of arriving bills is done through correct processes
• Return messages left by vendors and providers as needed
• Ability to achieve the standard of 70 billing resolutions per day

Preferred Skills

• Excellent telephone and email etiquette
• Excellent research and problem-solving skills with a strong attention to detail
• Time management and organization
• Excellent attendance and punctuality
• Familiarity with using a computer and G-Suite
• Familiarity with Microsoft Word and Excel

Education & Experience

• High School Diploma or equivalent