Provider Operations & Administrative Specialist

University Hospitals; Cleveland (OH); On-site; USD 36,000 - 52,000; Full time

Job summary

University Hospitals in Cleveland, OH is seeking a Provider Secretary to serve as the primary administrative support to assigned providers. You will manage schedules, coordinate clinical and nonclinical activities, and ensure timely communications while safeguarding PHI.

The role involves assisting with patient financial clearance, coordinating documentation for meetings, and providing back-up support across locations. Strong organizational and communication skills are essential.

Qualifications

• Experience in medical office administration.
• Knowledge of PHI/privacy and compliance.
• Strong written and verbal communication skills.

Responsibilities

• Provide primary administrative support to assigned providers.
• Assist with scheduling of appointments, procedures, and testing.
• Coordinate clinical and nonclinical activities, including materials for meetings and interviews.
• Assist with insurance eligibility, prior authorizations, and patient financial clearance.
• Handle calls, correspondence, and follow-up to ensure timely responses.
• Support onboarding of new providers and back-up coverage for staff as needed.
• Prepare and transcribe documents and correspondence.

Job description

University Hospitals in Cleveland, OH is seeking a Provider Secretary to serve as the primary administrative support to assigned providers. You will manage schedules, coordinate clinical and nonclinical activities, and ensure timely communications while safeguarding PHI.

The role involves assisting with patient financial clearance, coordinating documentation for meetings, and providing back-up support across locations. Strong organizational and communication skills are essential.