Patient Access & Scheduling Specialist

University Hospitals; Ohio; Sur place; USD 22 000 - 30 000; Plein temps

Résumé du poste

University Hospitals is seeking a Patient Access Representative to greet patients and families, verify demographics, insurance, and payment details, and address scheduling questions. You will work closely with health care providers to ensure accurate information and smooth patient flow, contributing to a positive patient experience and efficient revenue cycle.

You will manage registrations, assist with MyChart usage, and collaborate with the care team to resolve scheduling concerns while

Responsabilités

• Check patients in and out for visits.
• Answer phone, address inquiries, and schedule appointments.
• Assist patients with enrolling and using MyChart.
• Enter and validate demographic, insurance, and payment information.
• Communicate with care team and coordinate referrals.
• Handle patient payments for copays and balances.
• Process paperwork and forms efficiently.
• Navigate EPIC work queues and messages.
• Schedule referrals and follow-ups.
• Scan documents accurately into EPIC.

Description du poste

University Hospitals is seeking a Patient Access Representative to greet patients and families, verify demographics, insurance, and payment details, and address scheduling questions. You will work closely with health care providers to ensure accurate information and smooth patient flow, contributing to a positive patient experience and efficient revenue cycle.

You will manage registrations, assist with MyChart usage, and collaborate with the care team to resolve scheduling concerns while