Property Manager: Lead Operations & Resident Experience

Avenue5 Residential; Pflugerville (TX); Presencial; USD 65 000 - 70 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Housing discount

Medical, dental, vision insurance

Mental health coverage

Matching 401(k)

Paid holidays

Mentoring

Tuition reimbursement

Resumo da oferta

Avenue5 Residential is looking for a Property Manager in Pflugerville, TX. The role covers overall property operations, lease administration, rent collection, and delivering excellent service to residents and clients.

You will lead a team, implement the marketing plan to attract residents, and ensure compliance with property management guidelines. A strong customer-service mindset and experience in property management are required.

Qualificações

• High school diploma is required.
• Bachelor’s degree is preferred.

Responsabilidades

• Manage the day-to-day operations of the property including resident satisfaction and retention, full resident lifecycle activities (lease administration, rent collection and delinquency management), property P&L, and property marketing in accordance with company standards.
• Responsible for meeting client expectations and providing an excellent customer service experience.
• Responsible for recruiting, interviewing, corrective feedback, and hiring.
• Create a climate in which associates want to do their best by leading and communicating a shared vision with associates and providing coaching and development.
• Responsible for executing the strategic marketing plan to attract and retain residents.
• Understand the operations guidelines established within the property management agreement.
• Respond to resident complaints and issues and serve as liaison to residents and the corporate office regarding the administration of common area maintenance and the enforcement of landlord rules and regulations.
• Maintain professional and technical knowledge by attending educational workshops, reviewing professional publications, and establishing personal networks.
• Organize and implement site natural disaster and emergency evacuation plans.
• Manage the property and associate safety records, property loss claims, and risk management initiatives.
• Other duties as assigned.

Conhecimentos

Organizational skills

Time management

Interpersonal skills

English proficiency

Formação académica

High school diploma required

Bachelor’s degree preferred

Ferramentas

Salesforce

Yardi Voyager

Microsoft Office

Excel

Descrição da oferta de emprego

Avenue5 Residential is looking for a Property Manager in Pflugerville, TX. The role covers overall property operations, lease administration, rent collection, and delivering excellent service to residents and clients.

You will lead a team, implement the marketing plan to attract residents, and ensure compliance with property management guidelines. A strong customer-service mindset and experience in property management are required.