Property Leasing & Resident Services Specialist

Pennrose; Savannah (GA); Presencial; USD 29.000 - 32.000; Jornada completa

Descripción de la vacante

Pennrose in Savannah, GA seeks a Property Manager Assistant to market and lease assigned properties, provide resident services, and implement policies under the Property Manager and Regional Property Manager. The role includes coordinating leasing events, managing service programs, and ensuring tenancy compliance.

Responsibilities span resident communications, eviction document handling, security deposit administration, and daily property operations.

Formación

• High School Diploma or equivalent is required.
• Bachelor’s Degree preferred.
• 2+ years’ experience in multi-family property management.
• LIHTC and/or HOPE VI experience preferred.
• Knowledge of HUD programs including HOPE VI and Project-based Section 8.
• Yardi experience preferred.
• Proficiency with Microsoft Windows, Excel and Outlook.
• Excellent customer service skills.
• Valid driver’s license, insured vehicle, and ability to travel between properties.

Responsabilidades

• Coordinate leasing events such as open houses and tours.
• Develop and implement resident services programming.
• Monitor market conditions affecting leasing and operations.
• Manage answering service and ensure quality customer service.
• Notify residents of tenancy issues.
• File eviction documents and attend hearings as Landlord’s representative.
• Oversee security deposit administration and refunds.
• Assist with building security measures and incident reporting.
• Maintain accounts payable/receivable familiarity; process property expenditures.
• Maintain filing systems for tenant, applicant, accounting, vendor, and contract files.
• Lead property tours and market amenities to prospective residents.
• Track referrals, walk-ins, and inquiries; maintain reference materials on property features.
• Prepare leasing checklists and required forms; review applications for approval.
• Conduct annual unit inspections and recertifications; coordinate marketing analyses.
• Remain compliant with leasing policies, laws, and company guidelines.
• Order office supplies and maintain daily office hours; weekends/holidays coverage.

Conocimientos

Customer service

Multi-family property management

Travel availability

Driver's license

Educación

High School Diploma or equivalent

Bachelor’s Degree preferred

Herramientas

Yardi

Microsoft Excel

Microsoft Outlook

Descripción del empleo

Pennrose in Savannah, GA seeks a Property Manager Assistant to market and lease assigned properties, provide resident services, and implement policies under the Property Manager and Regional Property Manager. The role includes coordinating leasing events, managing service programs, and ensuring tenancy compliance.

Responsibilities span resident communications, eviction document handling, security deposit administration, and daily property operations.