Leasing & Resident Services Coordinator

Pennrose Management Company; Savannah (GA); On-site; USD 29,000 - 32,000; Full time

Job summary

Pennrose Management Company is seeking a property administrator to market, lease, and service residents across Georgia properties. You will coordinate leasing events, screen applicants, and help implement policies under supervision.

The role emphasizes strong customer service, detail orientation, and the ability to travel between properties. Proficiency with Yardi or similar systems is preferred, along with a valid driver's license and housing compliance awareness.

Qualifications

• Strong customer service skills required.
• Willingness and ability to travel between properties.
• Experience in multi-family property management is preferred.

Responsibilities

• Coordinating leasing events such as open houses, realtor tours, and resident promotional activities.
• Assists with development and implementation of resident services programming and leasing policies under supervision.
• Maintains knowledge of market conditions, competition, and affects leasing and operations.
• Manages property answering service and ensures high-quality customer service and accurate contact information.
• Notifies residents of tenancy issues and assists with court filings as landlord’s representative.
• Oversees security deposit administration, unit inspections, and processing refunds.
• Maintains filing systems, accounts payable/receivable procedures, and processes expenditures for approval.
• Leads property tours, follows up on referrals and inquiries, and maintains leasing promotions references.
• Maintains office hours including weekends/holidays and adheres to invoice approval policies.

Skills

Customer service

Travel readiness

Communication

Education

High School Diploma or equivalent

Bachelor’s Degree preferred

Tools

Yardi

Microsoft Excel

Microsoft Outlook

Job description

Pennrose Management Company is seeking a property administrator to market, lease, and service residents across Georgia properties. You will coordinate leasing events, screen applicants, and help implement policies under supervision.

The role emphasizes strong customer service, detail orientation, and the ability to travel between properties. Proficiency with Yardi or similar systems is preferred, along with a valid driver's license and housing compliance awareness.