Property Admin & Resident Experience Coordinator

Evergreen Real Estate Services; Cincinnati (OH); On-site; USD 15,000 - 25,000; Full time

Job summary

Evergreen Real Estate Services is seeking an Administrative Assistant to support two award-winning communities in Cincinnati, OH. The role assists the Property Manager with office and administrative tasks, helping ensure a smooth, resident-focused operation.

You will handle clerical duties, greet residents, support move-ins, and help with leasing processes while upholding Fair Housing and ADA standards. This position emphasizes service, organization, and teamwork.

Qualifications

• 1-3 years of administrative, leasing, or customer service experience preferred.
• Strong organizational skills and ability to multitask in a fast-paced environment.
• Professional written and verbal communication.

Responsibilities

• Office & Resident Support: provide clerical support to the Property Manager; greet residents and guests; assist with resident move-ins and orientations.
• Compliance & Regulatory Support: ensure operations follow company policies and federal/state regulations (Fair Housing, ADA, OSHA).
• Financial & Leasing Assistance: help process rent payments, track accounts payable, prepare deposits; assist with lease paperwork and ensure compliance with Fair Housing and ADA.
• Maintenance Coordination: receive and distribute work orders and ensure timely responses to resident needs.
• Marketing & Community Engagement: maintain waiting lists, conduct market surveys, support outreach and solicit feedback.

Skills

Administrative experience

Customer service

Organizational skills

Communication skills

Compliance knowledge

Job description

Evergreen Real Estate Services is seeking an Administrative Assistant to support two award-winning communities in Cincinnati, OH. The role assists the Property Manager with office and administrative tasks, helping ensure a smooth, resident-focused operation.

You will handle clerical duties, greet residents, support move-ins, and help with leasing processes while upholding Fair Housing and ADA standards. This position emphasizes service, organization, and teamwork.