Administrative Assistant

Evergreen Real Estate Services; Cincinnati (OH); On-site; USD 15,000 - 25,000; Full time

Job summary

Evergreen Real Estate Services is seeking an Administrative Assistant to support two award-winning communities in Cincinnati, OH. The role assists the Property Manager with office and administrative tasks, helping ensure a smooth, resident-focused operation.

You will handle clerical duties, greet residents, support move-ins, and help with leasing processes while upholding Fair Housing and ADA standards. This position emphasizes service, organization, and teamwork.

Qualifications

• 1-3 years of administrative, leasing, or customer service experience preferred.
• Strong organizational skills and ability to multitask in a fast-paced environment.
• Professional written and verbal communication.

Responsibilities

• Office & Resident Support: provide clerical support to the Property Manager; greet residents and guests; assist with resident move-ins and orientations.
• Compliance & Regulatory Support: ensure operations follow company policies and federal/state regulations (Fair Housing, ADA, OSHA).
• Financial & Leasing Assistance: help process rent payments, track accounts payable, prepare deposits; assist with lease paperwork and ensure compliance with Fair Housing and ADA.
• Maintenance Coordination: receive and distribute work orders and ensure timely responses to resident needs.
• Marketing & Community Engagement: maintain waiting lists, conduct market surveys, support outreach and solicit feedback.

Skills

Administrative experience

Customer service

Organizational skills

Communication skills

Compliance knowledge

Job description

Job Details

Job Location: Gateway Plaza - Cincinnati, OH 45203
Position Type: Full Time
Salary Range: $17.00 - $18.00 Hourly
Job Shift: Day

Summary

This position is primarily responsible for assisting the Property Manager in effectively managing all office/administrative tasks of the assigned property by performing the following duties.

What You’ll Do

As an Administrative Assistant, you’ll play a vital role in supporting two award‑winning communities, each designed to provide high‑quality, welcoming homes for residents. You’ll help keep both properties running smoothly while assisting residents, supporting office operations, and ensuring an exceptional living experience.

Key Responsibilities

• Office & Resident Support
  • Provide clerical and administrative support to the Property Manager.
  • Greet residents and guests, answer calls, and handle inquiries with warmth and professionalism.
  • Assist with resident move‑ins, orientations, and maintaining positive relationships.
• Compliance & Regulatory Support
  • Ensure operations follow company policies and federal/state regulations (Fair Housing, ADA, OSHA, etc.).
  • Support leasing compliance, including certification processes and resident file management.
• Financial & Leasing Assistance
  • Help process rent payments, track accounts payable, and prepare deposits.
  • Assist with resident lease paperwork and ensure all leasing activities comply with Fair Housing and ADA standards.
• Maintenance Coordination
  • Receive and distribute work orders to the maintenance team, ensuring timely responses to resident needs.
• Marketing & Community Engagement
  • Maintain the property’s waiting list, conduct market surveys, and support outreach efforts.
  • Encourage and facilitate resident and vendor feedback through online reviews.

What You Bring

• A passion for helping people and creating a positive living experience for residents.
• 1-3 years of administrative, leasing, or customer service experience preferred.
• Strong organizational skills with the ability to multitask in a fast‑paced environment.
• Professional communication skills – written and verbal.
• Ability to understand and follow compliance regulations.