Promotable Associate Restaurant Manager

Taco Bell; Berlin (NJ); On-site; USD 25,000 - 30,000; Full time

Benefits offered by this job

Medical, dental and health insurance

PTO accrual and vacation policy

Disability insurance and bonus program

Job summary

Taco Bell is seeking an Associate Restaurant Manager to assist the Restaurant General Manager, oversee operations, supervise AGMs and shift managers, and drive excellence in customer service at the store level.

The ARM will manage financial controls, crew training, and scheduling while developing leaders who can advance to the RGM role within 18 months. Strong leadership and adherence to food safety standards are essential.

Qualifications

• High school diploma or GED.
• Supervisory experience in either a food service or retail environment
• Demonstrated ability to maintain financial controls and coach and train hourly employees.
• Proven ability to drive customer satisfaction, financial performance and employee satisfaction.

Responsibilities

• Maintains fast, accurate service, positive guest relations and ensure products are consistent with company quality standards.
• Drives customer-focused culture by resolving customer issues and training managers and crew to meet or exceed customer service standards.
• Tracks, analyzes and resolves sources of customer complaints.
• Ensure that food safety standards are met.
• Develops and drives restaurant annual operating plan.
• Analyzes sales, labor, inventory and other controllable accounts on a continual basis and takes corrective action to meet or achieve margin and sales growth targets.
• Trains and mentors subordinates on financial analyses and profitability tips for the restaurant.
• Develops store CAPEX requests and is the principal interface with all vendors.
• Ensures that facilities and equipment are maintained to Company standards.
• Monitors inventory, food preparation and order fulfillment daily to ensure adherence to company standards.
• Establishes restaurant speed with service (SWS) targets, monitors performance and resolves bottlenecks to achieve SWS goals.
• Oversees development and revision of weekly management and crew schedules.
• Directs all restaurant level HR activity including hiring decisions, Learning Zone planning and execution, performance management, compensation, employee relations issues, and training of management staff.

Skills

Customer service

Team leadership

Business savvy

Team development

Restaurant operations

Education

High school diploma or GED

Job description

Taco Bell is seeking an Associate Restaurant Manager to assist the Restaurant General Manager, oversee operations, supervise AGMs and shift managers, and drive excellence in customer service at the store level.

The ARM will manage financial controls, crew training, and scheduling while developing leaders who can advance to the RGM role within 18 months. Strong leadership and adherence to food safety standards are essential.