Restaurant Operations Leader — Path to General Manager

Taco Bell; Alexandria (VA); Presencial; USD 42 000 - 60 000; Tempo integral

Resumo da oferta

The Associate Restaurant Manager (ARM) at Taco Bell serves as the assistant to the Restaurant General Manager and provides additional management coverage of operating hours and direct supervision of operations in the restaurant. The ARM leads customer service, product quality, and food safety while training crew and guiding shift leads to meet performance goals.

This role develops annual operating plans, analyzes sales and labor metrics, and mentors staff to improve guest satisfaction and

Qualificações

• High school diploma or GED is required.
• Supervisory experience in either a food service or retail environment is required.
• Demonstrated ability to maintain financial controls and coach and train hourly employees is required.
• Proven ability to drive customer satisfaction, financial performance and employee satisfaction.

Responsabilidades

• Maintains fast, accurate service and positive guest relations, ensuring products meet quality standards.
• Drives customer-focused culture and trains managers and crew to meet service standards.
• Analyzes and resolves customer complaints.
• Ensures food safety standards are met.
• Develops and drives restaurant operating plans and analyzes sales, labor, and controllable costs.
• Oversees scheduling and HR activities to maintain staffing levels and performance.

Conhecimentos

Customer service

Team leadership

Financial controls

Staff development

Formação académica

High school diploma or GED

Descrição da oferta de emprego

The Associate Restaurant Manager (ARM) at Taco Bell serves as the assistant to the Restaurant General Manager and provides additional management coverage of operating hours and direct supervision of operations in the restaurant. The ARM leads customer service, product quality, and food safety while training crew and guiding shift leads to meet performance goals.

This role develops annual operating plans, analyzes sales and labor metrics, and mentors staff to improve guest satisfaction and