Associate Restaurant Manager: Lead Ops & Guest Experience

Taco Bell; Shillington (Berks County); On-site; USD 55,000 - 75,000; Full time

Job summary

Taco Bell is seeking an Associate Restaurant Manager to assist the Restaurant General Manager, oversee operations, and ensure service quality. The ARM trains crew, drives customer satisfaction, and maintains company standards across food safety and facilities.

The role emphasizes hands-on leadership, financial controls, and development of staff toward promotion to RGM within 18 months. Performance affects annual operating results and guest experience.

Qualifications

• High school diploma or GED.
• Supervisory experience in either a food service or retail environment.
• Demonstrated ability to maintain financial controls and coach and train hourly employees.

Responsibilities

• Maintains fast, accurate service and positive guest relations to meet quality standards.
• Drives customer-focused culture and trains managers and crew to service standards.
• Analyzes sales, labor, inventory and controllable accounts to meet margin targets.
• Directs HR activities including hiring decisions, training, and performance management.

Skills

Customer Service

Team Leadership

Business Savvy

Team Development

Restaurant Operations

Education

High school diploma or GED

Job description

Taco Bell is seeking an Associate Restaurant Manager to assist the Restaurant General Manager, oversee operations, and ensure service quality. The ARM trains crew, drives customer satisfaction, and maintains company standards across food safety and facilities.

The role emphasizes hands-on leadership, financial controls, and development of staff toward promotion to RGM within 18 months. Performance affects annual operating results and guest experience.