Project Coordinator: Client Liaison & Admin Support

Pace Analytical Services, LLC; Asheville (NC); On-site; USD 20,000 - 29,000; Full time

Job summary

Pace Analytical Services, LLC in Asheville, NC seeks an Administrative Support professional for the Project Management Team. You will liaison between project management and sample receiving/log-in to successfully intake and manage the clients' work.

Essential duties include processing forms, guiding project setup, directing client calls, and updating dashboards and orders based on client needs. The role requires a bachelor’s degree in a related field and customer service experience, with the

Qualifications

• Bachelor's degree in business administration, chemistry, biology, or a closely related field; AND one year of customer service experience; OR an equivalent combination of education, training, and experience.

Responsibilities

• Oversees, reviews, completes, and processes various project management forms, documents, databases, and related materials and information.
• Acts as a liaison regarding client project needs and provides guidance and suggested actions to the Pace team to ensure a successful project set up.
• Directs client calls and requests to the appropriate project manager for follow-up.
• Schedules and enters bottle orders into the container order system based on the client's sample needs.
• Reviews login dashboard and updates information and confirmations as necessary.
• Participates in developing or contributing to project management objectives, budgets, timelines, materials, and personnel.
• Ensures compliance with department policies and applicable laws, rules, and regulations.

Skills

Customer service

Communication

Office administration

Education

Bachelor's degree in business administration, chemistry, biology, or related field

1 year of customer service experience

Tools

Computer applications

Job description

Pace Analytical Services, LLC in Asheville, NC seeks an Administrative Support professional for the Project Management Team. You will liaison between project management and sample receiving/log-in to successfully intake and manage the clients' work.

Essential duties include processing forms, guiding project setup, directing client calls, and updating dashboards and orders based on client needs. The role requires a bachelor’s degree in a related field and customer service experience, with the