Client Project Liaison & Admin Specialist

Pace Analytical Services; Asheville (NC); On-site; USD 20,000 - 29,000; Full time

Benefits offered by this job

Medical, dental, vision insurance

401K retirement plan

Paid time off

Job summary

Pace Analytical Services in Asheville, NC is seeking an Administrative Support professional to act as a liaison between the Project Management Team and client sample intake. You will manage orders, handle communications, and ensure accurate data entry into the project dashboard system.

The role emphasizes customer service, collaboration with cross-functional teams, and adherence to corporate policies, with regular business hours from 8 AM to 5 PM.

Qualifications

• Bachelor's degree in business administration, chemistry, biology, or related field and 1 year of customer service experience.
• Proficiency in customer service and professional communication.
• Experience with computer applications and systems used in project management.

Responsibilities

• Oversees and processes project management forms, documents, and databases.
• Liaises with clients and Pace team to set up projects.
• Directs client calls to the appropriate project manager for follow-up.
• Schedules bottle orders and enters them into the container order system.
• Reviews login dashboard and updates information as needed.
• Assists with developing project management objectives and timelines.
• Interprets and applies department policies and regulations.

Skills

Customer service

Communication

Computer skills

Business English

Education

Bachelor's degree or related field

Tools

MS Office

Container order system

Databases

Job description

Pace Analytical Services in Asheville, NC is seeking an Administrative Support professional to act as a liaison between the Project Management Team and client sample intake. You will manage orders, handle communications, and ensure accurate data entry into the project dashboard system.

The role emphasizes customer service, collaboration with cross-functional teams, and adherence to corporate policies, with regular business hours from 8 AM to 5 PM.