Project Coordination Specialist - Billing, Scheduling & Support

Johnson Controls, Inc.; Lake Angelus (MI); On-site; USD 32,000 - 47,000; Full time

Benefits offered by this job

Competitive Starting Pay

Paid Training

Comprehensive Benefits

Medical/Dental/Vision insurance

Health Savings Account (HSA)

Life Insurance

401(k) with company match

Short-Term and Long-Term Disability

Employee Assistance Program

Wellness Program

Referral Bonuses

Company Vehicle (as applicable)

Job summary

Johnson Controls, Inc. is seeking an accounts support professional to assist in installation contract finance and billing activities. You will handle AR/AP, scheduling, billings, and collections while providing customer support and back-up call handling.

You will update schedules, run reports, and ensure accurate billing documentation. The role requires a high school diploma with 2–3 years of experience; associate degree preferred.

Qualifications

• High school diploma or equivalent; 2–3 years of related work experience.
• Strong interpersonal skills to communicate with internal and external clients.
• Ability to manage multiple projects and tasks with tact, cooperation and persistence.
• Ability to prioritize work based on financial impact to goals.
• Proficient with Word, Excel, Access, Desktop Publishing and internet applications.
• Ability to work independently with strong organization and attention to detail.
• Associate's degree is preferred.
• Experience in project accounting or costing is desired.

Responsibilities

• Under direct supervision, tracks and supports the installation contract business.
• Participates in accounts receivable/payable and financial activities (scheduling, revenue goals, billings, collections, subcontract processing).
• Provides back up customer call handling as needed.
• Provides administrative, day-to-day support in operational areas.
• Answers inquiries and escalates customer issues as appropriate.
• Updates project/labor schedules as required by project owner.
• Runs query reports, researches and reconciles costs (labor, material, expenses).
• Performs necessary cost transfers.
• Prepare and submit billings and related documentation (e.g., certified payroll).
• Reconciles accounts payable exceptions as necessary.
• Assist installation teams to reach revenue goals; may contact vendors.
• Resolves AR disputes as outlined; works with AR contact to resolve issues.
• Interacts with customers to resolve receivable issues if needed.
• Processes invoice credits and rebills.
• Proactively contacts customers to ensure satisfaction and payment.
• Maintains notes in appropriate systems.
• Updates customer account information for billing conditions, tax status, etc.
• Support subcontract process; ensure documentation and bonds/liens per contract.
• Assist COAs in resolution of issues.
• Provide additional operations administration support as required.

Skills

Interpersonal skills

Multitasking

Prioritization

Word

Excel

Access

Desktop Publishing

Internet applications

Education

High school diploma or equivalent

Associate's degree preferred

Tools

Microsoft Word

Microsoft Excel

Microsoft Access

Desktop Publishing

Job description

Johnson Controls, Inc. is seeking an accounts support professional to assist in installation contract finance and billing activities. You will handle AR/AP, scheduling, billings, and collections while providing customer support and back-up call handling.

You will update schedules, run reports, and ensure accurate billing documentation. The role requires a high school diploma with 2–3 years of experience; associate degree preferred.