HVAC Projects Operations & Billing Coordinator

Johnson Controls; Town of Florida (NY); On-site; USD 32,000 - 44,000; Full time

Benefits offered by this job

Benefits package

Job summary

Johnson Controls seeks a Customer Operations Associate to support HVAC installation contracts, handling AR/AP, billing, and subcontract processing onsite in a fast-paced environment. The role includes cost tracking, reporting, and coordination with project owners, factory, and subcontractors to ensure timely bookings and payments.

Candidates should have 1–2 years of related experience, strong Excel/Office skills, and the ability to manage multiple tasks with accuracy and diligence.

Qualifications

• 1–2 years of related work experience in service/sales or technical environments.
• Strong interpersonal skills to communicate with internal and external clients.
• Experience with accounts payable and accounts receivable.
• Ability to manage multiple projects and tasks with tact and persistence.
• Proficient in Microsoft Word, Excel, Outlook, Access, and internet apps.
• Onsite full-time position; High School diploma or equivalent.

Responsibilities

• Track and support HVAC installation contract business; AR/AP and billing activities.
• Update project cost schedules monthly with project owners.
• Assist with project cost and revenue tracking to meet revenue goals.
• Run query reports; reconcile costs and related transactions; perform cost transfers.
• Prepare and submit monthly billings; handle special pay apps and lien waivers.
• Resolve AR disputes; escalate as needed; interact with customers for payments.
• Process invoice credits and rebills; maintain billing notes in systems.
• Support subcontract process with documentation and PO issuance.
• Coordinate with Sales to review bookings and contract docs; release bookings from MBC.
• Coordinate receiving/shipping material with project owners, factory, and subcontractors.
• Provide additional operations administration support.

Skills

Interpersonal skills

Accounts payable

Accounts receivable

Prioritization

MS Office

Organizational skills

Education

High school diploma or equivalent

Associate degree (preferred)

Tools

Excel

Word

Outlook

Access

Internet business apps

Job description

Johnson Controls seeks a Customer Operations Associate to support HVAC installation contracts, handling AR/AP, billing, and subcontract processing onsite in a fast-paced environment. The role includes cost tracking, reporting, and coordination with project owners, factory, and subcontractors to ensure timely bookings and payments.

Candidates should have 1–2 years of related experience, strong Excel/Office skills, and the ability to manage multiple tasks with accuracy and diligence.