Accounts Receivable & Billing Specialist

Johnson Controls, Inc.; Alexandria (VA); On-site; USD 37,000 - 51,000; Full time

Benefits offered by this job

Competitive benefits package

Job summary

Johnson Controls, Inc. is seeking a detail-oriented professional to support customer billing, invoicing, and accounts receivable across assigned portfolios. You will liaise with operations, sales, and finance to ensure timely billing and accurate documentation.

You will monitor aging, resolve discrepancies, process credits, and maintain customer records in ERP systems while delivering professional service and meeting KPIs for collection and cash flow.

Qualifications

• High School Diploma or equivalent required.
• Minimum 2 years of experience in billing, accounts receivable, collections, or related financial services.
• Strong organizational skills and attention to detail.
• Proficiency with Microsoft Office applications, particularly Excel and Outlook.
• Strong written and verbal communication skills.
• Ability to analyze information, solve problems, and manage competing priorities.

Responsibilities

• Generate, review, and submit customer invoices in accordance with contract requirements and billing schedules.
• Monitor accounts receivable aging and follow up on outstanding balances.
• Coordinate with internal teams to ensure invoices are supported by required documentation.
• Research and resolve billing discrepancies, deductions, and disputed invoices.
• Process credits, rebills, billing adjustments, and account corrections as needed.
• Maintain accurate customer account records in ERP and billing systems.
• Partner with customers to resolve payment issues and maintain professional relationships.
• Prepare aging reports, collection summaries, and AR metrics for management review.
• Support cash application and account reconciliation activities.
• Escalate delinquent accounts and financial risks when appropriate.
• Assist with month-end/quarter-end/year-end close activities related to billing.

Skills

Accounts receivable

Billing and invoicing

Customer service

Attention to detail

MS Excel

Communication

Independent and collaborative work

Education

High School Diploma or equivalent

Associate's or Bachelor's degree in Business/Finance

Tools

ERP systems

Invoicing software

Financial management systems

Job description

Johnson Controls, Inc. is seeking a detail-oriented professional to support customer billing, invoicing, and accounts receivable across assigned portfolios. You will liaise with operations, sales, and finance to ensure timely billing and accurate documentation.

You will monitor aging, resolve discrepancies, process credits, and maintain customer records in ERP systems while delivering professional service and meeting KPIs for collection and cash flow.