Project Coordinator

Johnson Controls; Town of Florida (NY); On-site; USD 32,000 - 44,000; Full time

Benefits offered by this job

Benefits package

Job summary

Johnson Controls seeks a Customer Operations Associate to support HVAC installation contracts, handling AR/AP, billing, and subcontract processing onsite in a fast-paced environment. The role includes cost tracking, reporting, and coordination with project owners, factory, and subcontractors to ensure timely bookings and payments.

Candidates should have 1–2 years of related experience, strong Excel/Office skills, and the ability to manage multiple tasks with accuracy and diligence.

Qualifications

• 1–2 years of related work experience in service/sales or technical environments.
• Strong interpersonal skills to communicate with internal and external clients.
• Experience with accounts payable and accounts receivable.
• Ability to manage multiple projects and tasks with tact and persistence.
• Proficient in Microsoft Word, Excel, Outlook, Access, and internet apps.
• Onsite full-time position; High School diploma or equivalent.

Responsibilities

• Track and support HVAC installation contract business; AR/AP and billing activities.
• Update project cost schedules monthly with project owners.
• Assist with project cost and revenue tracking to meet revenue goals.
• Run query reports; reconcile costs and related transactions; perform cost transfers.
• Prepare and submit monthly billings; handle special pay apps and lien waivers.
• Resolve AR disputes; escalate as needed; interact with customers for payments.
• Process invoice credits and rebills; maintain billing notes in systems.
• Support subcontract process with documentation and PO issuance.
• Coordinate with Sales to review bookings and contract docs; release bookings from MBC.
• Coordinate receiving/shipping material with project owners, factory, and subcontractors.
• Provide additional operations administration support.

Skills

Interpersonal skills

Accounts payable

Accounts receivable

Prioritization

MS Office

Organizational skills

Education

High school diploma or equivalent

Associate degree (preferred)

Tools

Excel

Word

Outlook

Access

Internet business apps

Job description

Johnson Controls, a global leader in thermal management, mission-critical building systems, energy efficiency, and decarbonization, helps customers use energy more productively, reduce carbon emissions, and operate with the precision and resilience required in rapidly expanding industries such as data centers, healthcare, pharmaceuticals, advanced manufacturing, and higher education.

For more than 140 years, Johnson Controls has delivered performance where it really matters. Backed by advanced technology, lifecycle services and an industry-leading field organization, we elevate customer performance, turn goals into real-world results and help move society forward.

What you will do

The Customer Operations Associate, under direct supervision, tracks and provides support for the HVAC installation contract business. Actively participates in accounts receivable, accounts payable and financial activities, such as contract scheduling, revenue recognition, billings, collections, and subcontract processing. Provides administrative, day to day support in the operational areas of the business including material shipping, receiving, and cataloging.

How you will do it

• Works with project owners to update project cost schedules as required monthly.
• Assist installation team with project cost and revenue tracking to reach revenue goals.
• Runs query reports, researches, and reconciles unaligned costs, such as labor hours, material purchases, expenses, and other operations related transactions. Performs cost transfers as necessary.
• Answers any customer/subcontractors' inquiries and resolves or escalates customer issues as appropriate.
• Prepare and submit monthly billings to Customers. Completes any additional documentation required for billing, i.e. special pay applications, lien waiver, certified payroll, etc.
• Works with accounts receivables contacts to assist with resolution of A/R disputes. Researches and determines appropriate actions and escalation for timely resolution of disputes. Incudes necessary interaction with Customers to resolve receivable issues and confirm commitment to pay.
• Processes invoice credits and rebills, as necessary. Maintains billing and collection notes within appropriate systems.
• Supports the subcontract process including issuing subcontract documentation and Purchase Orders, ensuring all documentation have been provided and received per contract requirements.
• Manage accounts payable invoicing and reconciliation of accounts payable exceptions and subcontractor PO invoicing issues as necessary.
• Coordination and support to Sales Team to review and submit project bookings and all required booking documentation, facilitates the release of the project booking from MBC, addresses any booking holds, and returns signed contract documentation to Customers.
• Coordinate with project owners, factory, and subcontractors with receiving and shipping material including cataloging all incoming and outgoing material and providing reporting documentation.
• Provide additional operations administration support, as required.

Required

• One to two years of related work experience, preferably within a service / sales, or technical work environment.
• Must have strong interpersonal skills to effectively communicate with both internal and external clients.
• Experience accounts payable and accounts receivables.
• Must have the ability to simultaneously handle a large and diverse number of projects, tasks and issues with tact, cooperation, and persistence.
• Ability to prioritize work activities based upon financial impact to desired business goals.
• Must have proficient computer skills within the following applications: Microsoft Word, Excel, Outlook, Access, and Internet business application usage.
• Must demonstrate the ability to perform work independently and demonstrate solid organizational, strong analytical skills and attention to detail skills.
• Position is onsite full time.
• High School diploma or equivalent

Preferred

• Associate degree preferred.
• Experience and/or basic project accounting or costing principals is desired.

HIRING HOURLY RANGE : $23.00 - $32.00 (Hourly rate to be determined by the education, experience, knowledge, skills, and abilities of the applicant, internal equity, location and alignment with market data.) This position includes a competitive benefits package. For details, please visit the About Us tab on the Johnson Controls Careers site at https://jobs.johnsoncontrols.com/about-us

Johnson Controls International plc. is an equal employment opportunity and affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, genetic information, sexual orientation, gender identity, status as a qualified individual with a disability or any other characteristic protected by law. To view more information about your equal opportunity and non-discrimination rights as a candidate, visit EEO is