Invoice & Field Operations Coordinator

Johnson Controls

New Cumberland (Cumberland County)

On-site

USD 37,000 - 50,000

Full time

2 days ago

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Benefits offered by this job

Competitive benefits package

Job summary

Johnson Controls is seeking a detail-oriented billing specialist to prepare invoices with complete packets, including reports and certified payroll, to ensure timely customer payments. You will oversee task assignment for 14 field resources and manage open calls and inspections, while locally billing SRs and maintaining monthly revenue.

Ideal candidates have customer service or operations experience, strong communication skills, proficiency in MS Office (Excel), and the ability to work under

Qualifications

Experience in Customer Service or Operations/Service Delivery.
Strong decision-making skills and adaptability.
Proficient in MS Office, especially Excel.
Excellent communication and interpersonal skills.
Good telephone manner and appropriate business communications.
Strong written and verbal communication skills.
Team player with the ability to operate under pressure.

Responsibilities

Assigning tasks for the 14 dedicated field resources.
Tracking & managing all open calls including inspection manuals.
Locally billing all open SRs including Inspection-Manuals & general service requests.
Tracking & maintaining monthly L&M revenue.
Invoice packaging and delivery per a negotiated timeline.

Skills

Decision making

Written & verbal comms

Interpersonal skills

Team player

Tools

MS Office

Excel

Job description

Ideal candidates have customer service or operations experience, strong communication skills, proficiency in MS Office (Excel), and the ability to work under

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