Project Access Peer Mentor - Roxbury Community College

Roxbury Community College; Boston (MA); On-site; USD 20,000 - 29,000; Full time

Benefits offered by this job

Learn & Earn program

On-campus position

Hourly wage $18.00

Job summary

Roxbury Community College seeks an on-campus Project Access Peer Mentor to support RCC students by connecting them with resources, sharing approved information, and helping them navigate non-academic barriers.

As part of Learn & Earn, you will conduct peer check-ins, assist with Rox Box activities, participate in outreach and workshops, and maintain confidentiality and professional boundaries while fostering an inclusive student experience.

Qualifications

• Currently enrolled RCC student in good standing and eligible for Learn & Earn.
• Strong interpersonal, communication, empathy, and active-listening skills.
• Interest in peer mentorship, student support, basic-needs access, community engagement, or student success.
• Ability to maintain confidentiality, professional boundaries, and appropriate discretion when interacting with peers.
• Ability to work collaboratively and respectfully with students and staff from diverse backgrounds and experiences.
• Familiarity with RCC services or willingness to learn available student-support and basic-needs resources.

Responsibilities

• Provide peer support and check-ins through active listening and connection to resources.
• Share information about RCC services and warm referrals to Project Access staff when needed.
• Assist with Rox Box activities, welcome students, stock supplies, and support an accessible student experience.
• Conduct classroom visits, campus outreach, tabling, and events to promote Project Access and resources.
• Support Project Access workshops, orientations, outreach campaigns, events, and student-engagement activities.
• Prepare materials, track attendance, assist with scheduling, and perform basic data-entry as assigned.
• Participate in staff meetings, supervision, training, and professional development.

Skills

Interpersonal skills

Active listening

Communication

Empathy

Confidentiality

Peer mentorship

Diversity awareness

Job description

Roxbury Community College (RCC) is a public institution of higher education offering associate degrees, certificate programs and lifelong learning opportunities to the Greater Boston community. The Department of Education recognized RCC as a Predominantly Black Institution (PBI) and as one of the top 100 community colleges in the country for student outcomes through the Postsecondary Success Recognition Program, making it the only community college in Massachusetts with these designations.

RCC offers 24 associate degree programs, 6 credit-based certificate programs, 13 non-credit professional certification programs, 30+ lifelong learning and fitness classes, and customized incumbent worker training programs. The college hosts hundreds of civic and community events at the Reggie Lewis Track and Athletic Center each year. RCC is committed to providing all learners with the academic and non-academic support required for degree completion and long-term success.

Roxbury Community College is guided by our six core values of Accountability, Equity, Excellence, Honesty, Integrity, and Respect. RCC is also an AA/EO employer and strongly encourages applications from candidates who would enhance the diversity of its staff. Reasonable accommodation may be provided to enable individuals with disabilities to perform essential job functions. The Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act requires all institutes of higher education to disclose campus policy statements and crime statistics. Our annual report is available at https://www.rcc.mass.edu/explore/public-safety/index.html .

Job Description:

Department:Project Access

Position Title:Project Access Peer Mentor

DevelopmentalFocus:Apply & Contribute

Wage Tier:Level II ($18.00 per hour)

Economic Mobility Pathway:Pathway 1 - Healthcare & Human Services

Placement Type:Learn & Earn

Location:On Campus - Project Access / Rox Box and approved RCC outreach locations

Number of Positions:To be confirmed

Maximum Hours:Up to 18.5 hours per week

Expected Start Date:September 21, 2026

Position Summary

The Project Access Peer Mentor is an intermediate-level student leadership position within Project Access. The Peer Mentor helps RCC students connect with resources, support, and community by providing trained peer-to-peer support, sharing approved information, and helping students navigate non-academic barriers that may affect their college experience. The role supports peer check-ins, Project Access programming, Rox Box activities, outreach, and warm referrals while maintaining clear boundaries between peer support and professional case management.

Learn & Earn Responsibilities

Provide one-on-one peer support and check-ins through active listening, encouragement, and connection to appropriate resources.

Share accurate information about Project Access services and approved campus and community resources, and make warm referrals to Project Access staff when professional assistance is required.

Assist with day-to-day Rox Box activities, including welcoming students, organizing and stocking supplies, sharing pantry information, and supporting an accessible and respectful student experience.

Conduct classroom visits, tabling, campus outreach, and event participation to promote Project Access, the Rox Box, and other available student resources.

Assist with Project Access workshops, orientations, outreach campaigns, events, and other student-engagement activities.

Support routine program operations by preparing materials, organizing resources, tracking attendance, assisting with scheduling, and completing basic data entry as assigned.

Participate in required staff meetings, supervision, training, and professional development.

Requirements:

Required Qualifications

Currently enrolled RCC student in good standing and eligible for Learn & Earn.

Strong interpersonal, communication, empathy, and active-listening skills.

Interest in peer mentorship, student support, basic-needs access, community engagement, or student success.

Ability to maintain confidentiality, professional boundaries, and appropriate discretion when interacting with peers.

Ability to work collaboratively and respectfully with students and staff from diverse backgrounds and experiences.

Familiarity with RCC services or willingness to learn available student-support and basic-needs resources.

Additional Information:

Required Training

Project Access resource-navigation and warm-referral procedures.

Student privacy, confidentiality, and professional-boundary training applicable to assigned duties.

Rox Box operating procedures and basic-needs resource information.

Safety escalation and referral procedures for concerns requiring professional staff intervention.

Any additional Learn & Earn or Project Access training required before independent peer-support activities.

Scope of Practice & Safety

Project Access Peer Mentors provide peer support, active listening, encouragement, general resource information, outreach, and warm referrals. They do not determine eligibility for public benefits, complete benefits applications on behalf of students, provide legal or financial advice, or independently manage student cases. Concerns involving student safety, housing emergencies, food insecurity, interpersonal violence, mental health, or other complex needs must be referred promptly to the appropriate Project Access or College professional staff member.

Student Learning & Professional Development Outcomes

Apply peer-mentoring, active-listening, and professional communication skills within appropriate boundaries.

Navigate RCC and community resources and make appropriate warm referrals.

Support basic-needs programming, Rox Box operations, outreach, workshops, orientations, and student-engagement activities.

Communicate professionally and appropriately handle sensitive student information.

Apply confidentiality, safety, escalation, and professional-boundary practices within the scope of the student role.

Develop administrative, organization, attendance-tracking, scheduling, and basic data-entry skills.

Demonstrate peer leadership, teamwork, reliability, accountability, empathy, and professional judgment.

Supervision & Performance

The Project Access Peer Mentor reports to the Director of Project Access and works under the direction of Project Access staff. The position is authorized through Learn & Earn at $18.00 per hour and may not exceed 18.5 hours per week. The number of placements is to be confirmed. Peer Mentors receive structured training, regular supervision, coaching, and performance feedback and are expected to follow all RCC, Learn & Earn, Project Access, privacy, safety, and professional-boundary requirements.