Program & Training Lead, Government Transformation

CGS Federal; New York (NY); On-site; USD 90,000 - 130,000; Full time

Job summary

CGS is seeking a Program Manager/Training Lead to design, develop, and deliver training for a government client, coordinating with the Transformation Readiness Team and VCF staff. The role includes creating training materials, graphics, and communications to support rollout and user adoption.

This position requires leadership to manage multiple workstreams, robust experience in training delivery, and US citizenship to obtain a Public Trust clearance.

Qualifications

• Design and develop comprehensive training approach, curriculum, and materials.
• Minimum 5 years’ experience developing training for clients.
• Strong leadership to manage the training team and coordinate with leadership.
• Ability to manage multiple concurrent training workstreams with quality and timeliness.
• Bachelor’s degree in a relevant field.
• Minimum 7 years’ experience managing training and communications teams.
• Experience with Salesforce.
• Must have ability to obtain a Public Trust clearance.
• Must be a United States citizen.

Responsibilities

• Review draft Training Plans with transformation readiness to finalize.
• Design, develop, and deliver role-based training per plan.
• Create substantive training for VCF staff on end-to-end claims lifecycle.
• Design user-friendly graphics and media for guides and communications.
• Support rollout and schedule coordination with VCF Transformation Readiness Team.
• Develop myVCF system training using materials from the System Integrator.
• Create internal and external communications materials (PowerPoints, handouts).
• Submit communications and training materials for approval and track status.

Skills

Training design

Leadership

Project management

Team coordination

Education

Bachelor’s degree

Tools

Salesforce

Adobe Captivate

Job description

CGS is seeking a Program Manager/Training Lead to design, develop, and deliver training for a government client, coordinating with the Transformation Readiness Team and VCF staff. The role includes creating training materials, graphics, and communications to support rollout and user adoption.

This position requires leadership to manage multiple workstreams, robust experience in training delivery, and US citizenship to obtain a Public Trust clearance.